BPO Services

BPO Services

BPO Offerings

The philosophy behind BPO is specific, do what you do best and leave everything else to business process outsourcers. Companies are moving their non-core business processes to outsource providers. BPO saves time and resources and allows focus while building upon core competencies. The list of functions being outsourced is getting longer by the day. Call centres apart, functions outsourced span purchasing and disbursement, order entry, billing and collection, human resources administration, cash and investment management, tax compliance, internal audit, pay roll…the list gets longer everyday. Our Offering broadly address sales support, technical queries, client services, receivables, tele marketing, market research.

Our Vision

Our vision is to be even better than what we are today.

Our Mission

We deliver measurable results to our clients.

Benefits derived from BPO can be summarized as follows:

Customer Interaction Services
Email And Chat Management

Customer Acquisition

Our Customer’s inbound and outbound telemarketing services enables your organization to identify new customer segments and improve the profitability of your existing customers. Our teams leverage a state-of-the-art, proven and guaranteed marketing process to filter out prospects from suspects. This approach maximizes the chances of enrolling them as customers. Telemarketing services cover:

Customer Support

We help organizations from diverse industries address customer service needs across various channels. We manage customer service seamlessly across various channels. These services are delivered across voice and non-voice media like e-mail and the web. This practice focuses on:

Technical Support

Our specially trained teams offer round the clock technical support to customers and users of technology and software companies. Our support centre will work as a virtual extension of your offices providing support, huge cost advantages and enhanced customer service. Technical support services include:

Back Office Offerings

We believe in a holistic approach towards customer experience management. We transcend the transaction-based approach to proactively carry out back office operations. This enables your organization to seamlessly deliver services to your customers. Under this ambit, our services cover credit card verifications, processing of transactions, accounts receivables, alerts for direct mail campaigns etc.
Broadly, our back office services are categorized as:


We offer solutions under the below verticals and more…







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